Customer Support Executive

Tele Caller
Mumbai City, Maharashtra
January 18, 2023
Rs.16,000 - Rs.20,000 / month
Full Time
Application deadline closed.

Job Overview

  • Date Posted
    January 18, 2023
  • Location
    Mumbai City, Maharashtra
  • Offered Salary
    Rs.16,000 - Rs.20,000 / month
  • Expiration date
    --
  • Minimum Experience
    Fresher
  • Gender
    Both
  • Industry
    Call Centre / BPO / KPO / ITES / LPO
  • Qualification
    Higher Secondary

Job Description

Customer Service Representative Responsibilities:

 

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.

• Responding promptly to customer inquiries.

Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments, and complaints.

• Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

• Managing a team of junior customer service representatives.

• Ensure customer satisfaction and provide professional customer support.

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